FDC Dental Clinic – Tugu Diponegoro Yogyakarta
According to our open methodology, this clinic scored 23.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #22 of 27 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#2223.3/100
- Best for Expats#2125.5/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2213.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
Summary
FDC Dental Clinic is a large Indonesian dental chain with 68+ branches across 25+ cities. The Tugu Diponegoro branch at Jl. Pangeran Diponegoro No.63 is one of two Yogyakarta locations (the other is at Jl. Kaliurang No.68). Services include teeth whitening, braces, extractions, cleaning, fillings, and dentures. The clinic is open every day 08:00–22:00. Dentist names are listed on the chain website. The clinic operates a mobile app and online reservation system. No price list is published; the chain markets itself as affordable. Website is Indonesian only.
Chain website homepage lists four named dentists (drg. Friski Raisis, drg. Laura Zaizavonna, drg. Raden Dewi Nugrahani Hermayanti, drg. Yulmia Fatihah) without specifying which branches they serve. The Diponegoro branch page gives phone 02745017509 and WhatsApp 081197702005; Google Maps snippet cited a 4.9 rating from a third-party directory but this is not independently verifiable via accessible mirror. The chain claims 210,000+ Google reviews network-wide. A second Yogyakarta branch exists at Jl. Kaliurang No.68; this entry covers Diponegoro only. Both branches are distinct addresses, so counted separately.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- AI & Search Visibility: 1 of 7 verifiable points (missing: mentioned for: best dentist indonesia; mentioned for: english speaking dentist indonesia; mentioned for: dental implants indonesia; mentioned for: emergency dentist indonesia; mentioned for: indonesia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed chain website lists drg. Friski Raisis, drg. Laura Zaizavonna, drg. Raden Dewi Nugrahani Hermayanti, drg. Yulmia Fatihah; branch assignment not specified [s1] | 3/3 |
| ✗ | Dentist specializations listed dentist names listed but no specializations stated [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published teeth whitening, braces, extraction, cleaning, fillings, dentures listed on homepage [s1] | 3/3 |
| ✓ | Clear contact details phone 02745017509, WhatsApp 081197702005 on branch page [s2] | 2/2 |
| ✗ | English website version website in Indonesian only [s1] | 0/2 |
| ✓ | Address and map published full street address on branch page [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no price list found on website; clinic markets general affordability [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) third-party snippet cited 4.9 for Diponegoro branch; not verifiable via accessible Google Maps mirror; left null | 0/6 |
| ? | Google review volume | 0/3 |
| ◐ | Review recency FDC chain has active recent Instagram posts and network-wide review activity in 2025-2026 [s3] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints no specific complaint pattern found for Yogyakarta branches in accessible sources [s3] | 2/2 |
| ? | No suspicious review patterns chain claims 210,000+ network-wide reviews; individual branch review breakdown not verifiable | 0/2 |
| ✓ | Active Facebook presence [s3] | 1/1 |
| ✗ | TripAdvisor presence [s4] | 0/0.5 |
| ✓ | Other review platforms LinkedIn company page; Instagram active [s4] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology implants not listed in homepage service summary; not confirmed for this branch | 0/2 |
| ✓ | Orthodontics braces (behel gigi) listed [s1] | 2/2 |
| ✓ | Oral surgery tooth extraction listed [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients no English website; no mention of international patient services | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +62 811-9770-2005 [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible online reservation via app and website [s1] | 1.5/1.5 |
| ✓ | Clear service explanations services described on homepage in Indonesian [s1] | 1/1 |
| ✓ | Convenient opening hours open daily 08:00–22:00 [s2] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia the five canonical city queries did not surface this clinic by name [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s4] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality chain brand is well-indexed nationally; Yogyakarta branch-specific pages have limited organic prominence [s4] | 1/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| drg. Friski Raisis [s1] | General Dentist | not published |
| drg. Laura Zaizavonna [s1] | General Dentist | not published |
| drg. Raden Dewi Nugrahani Hermayanti [s1] | General Dentist | not published |
| drg. Yulmia Fatihah [s1] | General Dentist | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://fdcdentalclinic.co.id/ |
|---|---|
| Phone | +62 274 501 7509 |
| +62 811 9770 2005 | |
| https://www.facebook.com/fdcdentalclinic.official/ | |
| Address | Jl. Pangeran Diponegoro No.63, Gowongan, Kec. Jetis, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55233 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://fdcdentalclinic.co.id/ | chain homepage: service list (whitening, braces, extraction, cleaning, fillings, dentures), four dentist names, mobile app, Indonesian-only language, 68+ branches | 2026-08-18 |
| s2 | https://fdcdentalclinic.co.id/lokasi/fdc-diponegoro | Diponegoro branch address (Jl. Pangeran Diponegoro No.63, Gowongan, Jetis, Yogyakarta), phone 02745017509, WhatsApp 081197702005, hours daily 08:00-22:00, 4.9 rating snippet | 2026-08-18 |
| s3 | https://www.facebook.com/fdcdentalclinic.official/ | active Facebook page; no complaint pattern in accessible posts | 2026-08-18 |
| s4 | search:the five canonical city queries for Yogyakarta dental visibility | visibility checks 2026-08-18: FDC Dental Clinic not named in top results for the five canonical city queries | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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