EZMO Dental Aesthetic Clinic
According to our open methodology, this clinic scored 33.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #15 of 27 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1533.9/100
- Best for Expats#1235.5/100
- Best for Dental Implants#1430/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1719/100
- Best English-speaking Clinics#1240.3/100
- Best for Families / Children#737/100
Summary
EZMO Dental Aesthetic Clinic is a multi-branch dental group in Surabaya, founded by drg. Ferrandy Irwantoro, drg. Rachmawati Hadi, and drg. Edward Irwantoro, Sp.KG, with approximately 30 years of operating history. The clinic operates two branches in Surabaya (Citraland/West and MERR/East) and a third location (Jl. Kinibalu 22A, Central, under drg. Ferrandy Irwantoro). The English-language website lists 15 dentists covering general practice, endodontics, oral and maxillofacial surgery, orthodontics, periodontics, pedodontics, dental radiology, and Invisalign. Services include single-visit dentistry, dental implants, smile design, Invisalign, pediatric treatments, and dental spa.
Two separate Facebook pages exist for the West (facebook.com/EzmoDentalClinic) and East (facebook.com/ezmodentalcliniceast) branches. The contact page lists three Surabaya locations: Citraland (+62 31 99163830, WhatsApp 08122-8888-717), Central/Kinibalu (+62 31 534 4565, WhatsApp 081-2354-4545), and MERR (+62 31 5828 3874, WhatsApp 0821-8887-7730). The clinic refers to itself as a 'groundbreaker in cosmetic dentistry' — this is the clinic's own claim and not independently verified. Google Maps rating not accessible via open sources.
Strengths
- Information Transparency: 18 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist indonesia; mentioned for: english speaking dentist indonesia; mentioned for: dental implants indonesia; mentioned for: emergency dentist indonesia; mentioned for: indonesia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed 15 dentists named with specializations on the team page [s1] | 3/3 |
| ✓ | Dentist specializations listed Sp.KG (endodontics/conservative), Sp.BMM (oral-maxillofacial surgery), Sp.Ort (orthodontics), Sp.Perio (periodontics), Sp.KGA (pedodontics), Sp.RKG (dental radiology) all represented [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published single-visit dentistry, implants, facial aesthetic smile design, Invisalign, pediatric treatments, dental spa listed [s1] | 3/3 |
| ✓ | Clear contact details three branch phones, WhatsApp numbers, and email on contact page [s2] | 2/2 |
| ✓ | English website version website available in English [s1] | 2/2 |
| ✓ | Address and map published full addresses for all three Surabaya branches on contact page [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no price list on website; MyMediTravel listing shows all prices 'on request' [s1] [s3] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not verifiable via accessible sources | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints no accessible independent review corpus found | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence two active Facebook pages for West and East branches [s4] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms MyMediTravel listing; Bridestory; Instagram @ezmodentalclinic [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray X-ray not explicitly documented on English website; dental radiology specialist on staff implies imaging capability | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology dental implants listed as a core service [s1] | 2/2 |
| ✓ | Orthodontics Sp.Ort specialist and Invisalign-certified dentists on staff [s1] | 2/2 |
| ✓ | Oral surgery drg. Ivan Tantra M.Ked.Klin Sp.BMM (oral and maxillofacial surgeon) on team [s1] | 2/2 |
| ✓ | Pediatric dentistry Sp.KGA specialist and 'fun treatment for kids' service listed [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients English website; MyMediTravel lists English as a spoken language; international patient focus [s1] [s3] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp numbers for all three branches on contact page [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website; MyMediTravel lists English as spoken language [s1] [s3] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations service descriptions provided for key treatments on website [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 10:00-20:00, Sat 10:00-17:00 per contact page [s2] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s5] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality ezmodental.com ranks in Surabaya dental searches; appears prominently in 'well-regarded dental clinics Surabaya' listicles [s4] | 2/2 |
| ✓ | Dedicated service pages separate pages for Invisalign, implants, facial aesthetics, kids treatment [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| drg. Edward Irwantoro, Sp.KG [s1] | Smile Design / Dental Conservation | not published |
| drg. Ferrandy Irwantoro [s1] | General Practitioner | not published |
| drg. Ivan Tantra, M.Ked.Klin, Sp.BMM [s1] | Oral and Maxillofacial Surgeon | not published |
| drg. Floretta Charlene, Sp.Ort [s1] | Orthodontist | not published |
| drg. Winarto Chandra, Sp.Perio [s1] | Periodontist | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://ezmodental.com/en/ |
|---|---|
| Phone | +62 31 99163830 |
| +62 812 2888 8717 | |
| https://www.facebook.com/EzmoDentalClinic/ | |
| Address | Jl. International Village Blok C1 No.5, Telaga Utama Road No.13, Citraland, Sambikerep, Surabaya, Jawa Timur, Indonesia (West branch); Promenade MERR, Jl. Dr.Ir. H. Soekarno No.30, Kedung Baruk, Kec. Rungkut, Surabaya (East/MERR branch) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://ezmodental.com/en/our_team/7 | 15 dentists named with specializations: drg. Ferrandy Irwantoro (GP), drg. Rachmawati Hadi (GP), drg. Edward Irwantoro Sp.KG, drg. Bintang Adiguna Sp.KG, drg. Felita Sucipto Sp.KGA, drg. Floretta Charlene Sp.Ort, drg. Gabriella Djuanda SpKG, drg. Ivan Tantra Sp.BMM, drg. Khamila Gayatri Anjani Sp.RKG, drg. Michael Widjaja (GP), drg. Olivia Handayani (kids), drg. Reyz Pasenda SpKG, drg. Sharon Nathania (Invisalign), drg. Tamara Gladysia (Invisalign), drg. Winarto Chandra Sp.Perio; service list, English site | 2026-08-18 |
| s2 | https://ezmodental.com/en/contact | three Surabaya branch addresses, phones, WhatsApp numbers, email [email protected], hours Mon-Fri 10:00-20:00, Sat 10:00-17:00 | 2026-08-18 |
| s3 | https://www.mymeditravel.com/medical-centers/indonesia/east-java/su… | English listed as spoken language; 41 procedures across 2 specialties; prices on request; established since 1990 (approximately 30 years); international patient facilities confirmed | 2026-08-18 |
| s4 | search:EZMO Dental Surabaya reviews rating Facebook pages | Two Facebook pages confirmed (West: facebook.com/EzmoDentalClinic; East: facebook.com/ezmodentalcliniceast); clinic appears in Surabaya 'well-regarded dental clinics' listicles; no Google rating surfaced via accessible sources | 2026-08-18 |
| s5 | search:the five canonical city queries | AI/search visibility checks 2026-08-18: none of the five Surabaya clinics appear in top answers for the five canonical Indonesia dental visibility queries | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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